Terms and Conditions

Payments can be made online or over the phone using a credit or debit card. We also accept cheques made payable to A Speed of Wool Ltd.

Full Payment is required if your holiday is booked within 8 weeks of the start date. Seven-night holidays booked in advance require a deposit of £200, the balance is due 8 weeks before the start date.

Short Breaks require full payment at the time of booking.

If you need to cancel your holiday for any reason, please inform us as soon as possible and we will endeavor to re-let the property. If we can re-let the property, we will refund your payment less a £50.00 administration charge. If we are unable to re-let the property, no refund will be made without prior agreement. We recommend you take out your own holiday insurance. Pandemic-affected bookings may be refunded or deferred for up to 12 months without penalty.

Please note: the number of people and pets may not exceed those stated at the time of booking.

Pets are welcome at Golden Acre Holiday Park, Eype, free of charge. Pets must have up-to-date vaccinations and flea treatment completed, prior to arrival.

We ask our guests to keep the premises, furniture, and fittings in the same state of repair and condition as at the start of your holiday. If you find any damage on arrival, please report it to reception.

For the safety of all our guests, we ask that pets are kept on a lead and the park and enclosed gardens are kept clean.

Customer Service: Please do contact us or come and see us during your holiday if there is anything you would like to ask or if we can be of any assistance to you.

Large Dorset Hamper upgrade available: Let us spoil you with champagne and flowers on arrival, fresh fruit and a large Dorset Hamper. Please contact us for details and please advise of any allergies.

Grocery Deliveries: For your convenience, major supermarket online orders can be delivered to Golden Acre & Fisherman’s Daughter: Asda, Co-Op, Morrisons, Sainsbury & Tesco. There are several supermarkets in Bridport. Morrisons has a superstore 1.5 miles down the road from the park. Or try www.parsleyboxcom for larder to microwave meals delivered to your bungalow.

Linens packs are included in the price of holiday bookings made in 2021 EXCEPT for Seahorse A & Seahorse B bookings. For Seahorse A & Seahorse B bookings, there is the option to hire Linens & Towels at a fee of £35.00 per bedroom. Kitchen equipment is provided as is free Wi-Fi, utilities and on-site parking, in allocated bays. Two parking bays provided for larger two-bedroom properties.

Golden Acre is a Non-Smoking Site: No smoking policy throughout the park and inside all lodges and entrance lobbies.

On-site Recycling facilities: Paper/Card, Plastics, Glass, Cans and General Waste Bins are found near Reception. Larger facilities are available at Morrisons car Park.

Photographic Competition: Please submit your entries to us by email. Winning Pets photos may be included in our social media or our next park calendar!